Shipping & Returns

Shipping​

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At SterlStore, we work to make your order experience simple and convenient.

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Order Processing: Orders are typically processed within 1–3 business days after payment confirmation.

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Delivery Times: Delivery times vary depending on your location and shipping method. Estimated delivery dates may be affected by carrier delays, weather, holidays, or other unforeseen circumstances.

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Order Tracking: Tracking information will be provided by email when available after your order has shipped.

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Returns

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We accept eligible returns within 30 days of delivery.

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To qualify for a return, items should generally be unused, in their original condition, and in their original packaging when applicable.

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To start a return, please contact us through our Contact Us page before sending your item back.

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Refunds

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Once your return is received and approved, the refund will be issued to your original payment method. Processing times may vary depending on your payment provider.

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Damaged or Incorrect Orders

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If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order information and photos when applicable.

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SterlStore.